I came into SL last night to help Enjah out with the 2010 show – it was good to be back, but the first hour was still a minefield of annoying techy issues that pissed me right off, but I remained calm and did not re-spit my dummy out and in the end I had a good night.
Along the way I got an IM from Mari who told me about Torley’s workaround for the snapshot issue that had pissed me off so royally the week before. The issue is that I couldn’t send snapshots via email anymore (saving to disk did work but as I don’t use that system it’s not an idea alternative for me, more an emergency plan B). It turned out this is one of those ancient issues that had rumbled on in the Jira for a while but seems to have become much worse in the latest server roll out. Torley suggests reducing the size of your snapshot (he explains more here in the Jira). For a few months I’ve been taking my shots at 2880 x 1618 & 80% quality giving me a file size of around 500Kb to 1Mb (1Mb being the cut off limit when emailing out as I do – I email out to Snapzilla and that in turn emails the shot to Flickr – I’ve edited the postcard XML file so it automatically has the correct email address in the To: field). This *had* been working fine but on Torley’s suggestion I dropped the size to 1440 x 809 & 80% quality (giving me a file size of 300Kb to 500Kb) and it worked again.
Now obviously the fact that I should be able too send the larger shots (and until two weeks ago could!) means that this is only a workaround for an error I really hope the Linden’s fix toot sweet, but at least it means I (and you if you have been similarly blighted) can send postcards again! TY Mari & Torley 🙂